Communication in the Workplace
Conflict and Change has worked for the last twenty years helping people devise practical solutions to conflict at work and home. Most of our mediation work is done by volunteers, who we train in conflict management.
Our training team has worked with and trained staff from organisations large and small, including local authorities, private companies and local charities.
We have based the course on the introduction to conflict management we give to all volunteers. We have modified it to be more relevant to the needs of
voluntary and community organisations.
During the course you will:
• Develop practical skills to help you communicate effectively within your organisation as well as with
clients
• Learn how to make workplace meetings more
inclusive, participatory and constructive
• Learn ways to prevent and resolve conflict with
colleagues, with other organisations, in the community and at home
• Discover ways in which you can help others who are in conflict
• Learn to mediate
• Share concerns, issues and information with other members of the voluntary sector in Newham
Please call 8552 2050 or email training@conflictandchange.co.uk if you are interested.