These courses are free to those living and working in Newham. People outside of Newham can attend the courses for a fee of £89 a day. Training is held at our offices in 2a Streatfeild Avenue, East Ham, London E6 2LA, between the hours 09:30 – 16:30.
To reserve a place please fill out an application form and send it to us, or for more information about these courses please contact Tanya, Sonia or Zakir on 020 8552 2050 or email training@conflictandchange.co.uk.
Once the courses below have been completed, trainees who commit to volunteering with Conflict and Change are permitted to apply for our Advanced Courses.
1. Conflict and Me: an introduction to conflict resolution
A two day course which focuses on exploring your personal experience of, and own relationship with conflict - the key starting place of conflict resolution.
The course aims for you to:
- Know what your patterns are in conflict
- Understand anger – what starts and escalates it
- Understand how behaviour and language can either connect or disconnect you from others
- Use communication tools to deepen relationships
Next dates: May 15th & 23rd 2012
2. Communicating through conflict
A 1-day course designed to develop your communication skills using several core conflict resolution tools that can help you manage relationships, interactions and conflicts with others.
The course aims for you to be able to:
- Understand how thoughts and feelings impact on your communication with others
- Gain the ability to use communication tools to deepen understanding and de-escalate conflict
- Increase self-confidence in dealing with conflict situations
- Communicate assertively to promote open dialogue and encourage movement past differences
Next Dates: May 29th 2012
3. Dealing with difference: prejudice and how to overcome it
A 1-day course which introduces some powerful tools for understanding and dealing with prejudice.
The course aims for you to:
- Deepen self-awareness of your own assumptions and prejudices
- Explore the impact of labelling and stereotyping others
- Understand the discrimination cycle and where it can be broken
- Practice new techniques for challenging prejudicial and discriminatory behaviours
Next Dates: June 12th 2012
