Conflict Resolution

Mediator Resources

Introduction

If you are already a volunteer mediator with Conflict and Change, this page is for you. Here you will find a range of information, guidance notes and templates that will help you in your conflict resolution work with us.

If you are thinking of training as a mediator with us, you will still find some useful information here, but the place to start is on our Volunteering page.

Does Mediation Work?

A complex question

We are often asked this question by people who are thinking of using our services, either as clients (wanting help with a dispute that they are involved in) or as referrers (agencies referring other people to us for help).

Conflict Resolution

About mediation


Mediation can help people to find their own answers to problems in a safe and positive environment.

It works best when people genuinely want to find a way to solve the problem.

Muslim Mediation Service

From October 2007 the Muslim Mediation Service has become an independent organisation. They are still based with us in their own office

Our aim is to bring families together by promoting better communication. We also want to help people develop conflict resolution skills.

Our service is unique as we have religious and cultural understanding. All of our trained volunteers are Muslim and understand the problems in the community.

We help people to listen to each other's point of view and find a way forward together.